ABOUT
premiumAuditExpert (or pAE) was developed in-house by FARA's software development team for managing premium audits with real-time reporting and audit tracking capabilities. Since FARA had already
developed a highly successful and stable web-based claims management system in iClaimsExpert, pAE was modeled off of it. pAE allows for strong quality control, fast access to management reports and an
overall better way to manage the audit process. Claims can be accessed from any location at any time as long as you have a connection to the internet. To provide a paperless and highly efficient process for
order and delivery of audits, FARA developed an electronic data feed that can send and receive information electronically at the touch of a button.
- Real-time Reporting - Avoid delays caused by transmittals, downloads, telephone calls or mail and get the information as it develops
- Data Mining Information - Allows the user to identify and manage risks by code and type by collecting and reporting specific historical information
- Manage Multiple Vendors, Clients and Users - Creates standardized management information which allows flexibility and availability to insurance carriers, MGA's, vendors and other authorized users
- Compatible with any Audit Program - Combines with any attachment for electronic delivery and allows the use of preferred audit programs or spreadsheets
premiumAuditExpert allows the client to track an audit from the initial entry into the system to the final delivery. The "Diary Management" feature keeps a detailed log of exact dates, times, and users who access the audit throughout the process.
"User Notes" and "Audit Status" allow the client to access the audit and get a real-time status report. These features eliminate unnecessary calls to the vendor, delays in response and other problems associated with identifying the status of an audit. premiumAuditExpert will indicate when an audit has been acknowledged, when it is in the quality control stage and when it has been completed.
- Inventory Reports allow the client to manage the current inventory in pAE and provide a snapshot of real-time data.
- Time Service Reports allow the client to track and measure the time service provided by FARA or other vendors.
- Billing Reports allow the client to access and track completed and billed audits.
