ABOUT
iClaimsExpert has been a leader in claims management information systems by delivering real-time data in a secure and trusted environment. By providing access to claim data from anywhere at any time,
iClaimsExpert affords its users the ability to remain pro-active in the claims management process and to remain on top of their risk. iClaimsExpert is available to FARA’s clients and is also available in the
software-as-a-service (SaaS) model.
Our 20+ years of experience and expertise in developing and supporting sophisticated claims management systems gives us numerous competitive advantages over the competition. The more important advantages in using iClaimsExpert over any of its competition is the ease of use, online availability, and the paperless nature of the system.
A few of iClaimsExpert most valuable features are below:
The Analytical Tools Store is iClaimsExpert's newest key feature and is a repository of more than one hundred new reports in a central location that have been developed to meet the rapidly expanding information needs of FARA’s clients. The reports illustrate loss data through graphical presentation rather than traditional spreadsheet reports making information much easier to visualize. The Analytical Tools Store removes the hassle of grouping data which allows valuable time to be focused on decision making, not data organization.
iCOW, or Internet Claim Opening Wizard is an online claim intake interface for clients (currently only available for Workers' Compensation claims). iCOW allows the client (if they choose) the ability use their own employees to enter the claim data immediately after the receive the notice of an incident. This process reduces the delay in sending the information back and forth with other entities. Also, this feature allows more control of your workflow and helps to create a seamless transition from claim opening, claim adjudication, to claim closing.
iClaimsExpert is completely integrated with FARA's mrce system for Medicare reporting. When using FARA, you can rest assured that all of your Medicare beneficiaries within iClaimsExpert will be checked and cross-referenced. If it is deemed that they should be reported, iClaimsExpert in conjunction with mrce work together seamlessly to transmit the necessary data to CMS.
iClaimsExpert can be accessed anytime and anywhere via the internet. It delivers real-time information to our customers through a fast, secure, and easy to navigate user interface and has been built on a solid architectural foundation that allows for affordable expansion and appropriate performance. iClaimsExpert provides a method to securely store claim data and the business intelligence to seek and validate the data elements that our industry demands.
iClaimsExpert drives the claim professional to proactively manage the claim which promotes a solution-oriented claims management process. The system prompts users to take actions that will bring the claim to a conclusion. Claim Managers and Supervisors have ample opportunity to query the system to identify claims that are in need of attention, caseloads, and backlog of tasks a user has at any given point in time.
