FARA relies heavily upon its internally developed iClaimsExpert and other systems to assist in providing superior insurance services. iClaimsExpert is a sophisticated web-based application that delivers unprecedented speed, accuracy and convenience to the claims processing effort.

iClaimsExpert.com delivers real-time information to our customers via Microsoft Internet Explorer (ver 5.x and higher) browsers through a fast, secure, and easy to navigate user interface.

iClaimsExpert features:

• 24x7 Claim Reporting with immediate claim confirmation
• Web access to claim progress notes, reserves, payments, etc.
• Business intelligence to manage each claim to a low-cost, high satisfaction result.
• Loss data served directly to authorized users via Microsoft Excel (.csv) file formats for end-user analysis.

Our Claims Expert/CPC product is a favorite among our client base and gives FARA a competitive advantage as a TPA. We extract all the important loss data monthly for each client and provide on CD-ROM a Microsoft Access database or bound loss run report package to risk managers, claims managers, safety personnel, and financial decision makers the necessary analytical tools to guide and support their business decisions.

Other technologies FARA has developed and supports include our Audit Expert system (U.S. Patent pending on intellectual property) and our Policy Management Expert system.