FARA is a value added partner to our clients ready to fulfill excess demand at a moments notice. When client claim volume exceeds capability at any level, FARA will and can provide the needed services allowing normal and expected customer service levels to be met. FARA meets the needs of our clients 24x7x365 at the speed of the internet or a phone call.

Our rapid response capability is driven by our internally developed CCE technology and other systems that allow us to provide superior service. Our systems/capabilities include but are not limited to:

• 24x7 Claims Reporting
• Web access to claim progress notes and management metric tools
• Business intelligence to manage each claim to a low-cost, high satisfaction result
• IT support in-house and on site to ensure client success
• When Catastrophe strikes power and communications often fail, FARA will deploy mobile satellite communications trailers allowing seamless voice and data transfer regardless of the conditions at ground zero
  
• FARA has and makes available seasonsed claims professionals, administrative and management staff that can service any client need.

FARA is ready to establish an office and provide a team of professionals on site, per client requirements, anytime, anywhere and under any conditions.